Help centre overview Help centre for organisers

Create tickets

Categories

How do I create a ticket category and add variants or discounts? How can I influence the visibility of my categories? What are early bird tickets and how are they created? Settings for ticket categories What does "block tickets" mean? Combination categories: Tickets for various events or as multi-day passes What is the total quota, what benefits does it have, and how does it influence the ticket quantity? What are checkpoints, and how do I create them? Create season tickets and passes Why is the total price shown including taxes and service costs? Can I pre-sell blocked tickets directly ?

Vouchers / ad spaces / sponsoring

What does the placement of Eventfrog's advertising partners look like on the tickets? How do I create my own coupons or ads on tickets and can I monitor redemption? Sponsoring logo on tickets and in event view Can I also create the tickets without advertising and use the large advertising space myself? How can I sell vouchers for my own events?

Codes, promo codes and access keys

Protect categories with an access key How can I create discount codes / promo codes for ticket buyers? Codes on tickets App discount: Tickets with discount when purchased in the Eventfrog app

Costs / Pricing model

Event models: Which functions are included in which model? How can I switch to the higher event package?

Ticketdarstellung

How are the tickets structured and which areas can I occupy? What do Eventfrog tickets look like, and how are they displayed in the app? How can I design the ticket myself?

Personalisation

How can I personalise tickets?

Billing

I have ticket categories with different tax rates. How do I map this?