How do I take out cancellation insurance?

You can take out cancellation insurance for your event up to 14 days before the event takes place.

You can take out the insurance as follows:

  • Edit your event
  • Call up the "Checklist" section under "Event" and click on "Insure event" under the recommended optimisations.
  • Check that the correct event is selected and then click on "Insure event" again.
  • Now select whether your event is taking place outdoors or indoors.
  • Enter the amount you would like to insure.
  • The premium will now be calculated automatically, confirm your selection by clicking on "Next".
  • Now select the address at which you want to conclude the contract.
  • Confirm that you have read the terms and conditions of insurance.
  • Confirm by clicking on "Add insurance".
  • The insurance will now appear in your shopping basket.
  • Click on "Continue" to proceed to the checkout.
  • Select your payment method, confirm the terms and conditions enquiry and click on "Buy now".
  • Complete the transaction.

If the transaction was successful, you will be redirected to the finalisation page and will receive all the important documents by e-mail. Keep these documents in a safe place as you will need them in the event of a claim.

Further information on default insurance >