Help centre overview Help centre for ticket buyers

Data protection

My data

Why do I also have to enter my details for « On-site payment»? What happens to my data? How can I delete cookies and the browser cache?

Security

What is JavaScript and why should I have JavaScript enabled when using Eventfrog?

Buyer details, contact tracing

What happens to my data, e.g. mobile number, when the event is over? Confirm mobile number: Questions and answers

Security

Multi-factor-authentication (MFA) and how to enable it

Notifications

How do I subscribe to or unsubscribe from the newsletter?